Key insight : Fiserv's own lawyers say the company's system can unfreeze a card flagged for fraud before the call reaches an agent.
Carter Pape is a Technology Reporter at American Banker. He covers a range of topics within cybersecurity and financial services, focusing on issues such as cyber attacks, data breaches, and corporate fraud, while also exploring themes related to banking and finance. Carter's work has been featured in prominent publications including Digital Insurance, Employee Benefit News, and National Mortgage News.