Christine Horton

As AI agents move from providing answers to making decisions and taking action, government faces new questions about accountability, says Snowflake Global Field CTO, Fawad Qureshi.

Workday has announced new customers across local government, housing, education and the third sector, alongside a renewed agreement designed to simplify public sector procurement.

Spending watchdog NAO says DWP is making progress with AI and other innovations to improve public services, but needs to give staff greater confidence to experiment and share lessons.

From improving frontline services to building public trust, speakers at Think AI for Government 2026 explored what it will take to deliver lasting benefits from AI across the public sector.

Infrastructure buildouts are driving massive capital investments, but Omdia experts disagreed about the channel opportunity at the Canalys Forum.

Speakers at Think AI for Government 2026 discussed how public bodies can build confidence in AI, from explaining its use to citizens to addressing bias, procurement transparency and the skills needed to deploy it responsibly.

Atos' James Perrott says established technologies can outperform newer AI models, while public bodies should measure success through service outcomes rather than productivity gains alone.

Ten schoolgirls in Greater Manchester have gained hands-on experience of coding, app development and emerging technologies through a digital skills programme delivered by Phoenix Software, Microsoft and the Rio Ferdinand Foundation as part of a Home Office contract.

Digital identity news from around the world. Posted 26 October 2026 by Christine Horton United Kingdom

Speakers at Think AI for Government 2026 warned that scaling AI will require changes to how departments operate.