Esther Hertzfeld

Meetings and events remain a key revenue driver for hotels, but operators face increasing pressure to deliver engaging experiences while maximizing the return on event space, technology invest

Masters of the craft of hospitality, general managers are truly exceptional leaders. They are the arbiters of memory making for hotel guests and captains of the ship for staff. GMs have the unique ability to make all guests feel like the only guest while simultaneously troubleshooting issues, balancing a budget and strategizing a marketing plan. Each year, Hotel Management recognizes what superstars that GMs are. From a record pool of more than 200 candidates, HM’s editorial staff chose 26 standouts. Read on to find out what makes them each so special.

Accor has unveiled an expansion plan in the Dominican Republic, signing a series of hotel development agreements that bring its pipeline in the country to 23 projects totaling nearly 6,000 keys and

For Gilda Perez-Alvarado, hospitality has never been confined to hotels.

Hard water can create problems throughout a hotel, from scale-covered showerheads and faucets to restricted plumbing, inefficient water heaters and time-consuming bathroom cleaning.

As regional vice president of F&B Evolution for the Americas at Hyatt Luxury & Classics, David Samuel is focused on navigating a business environment defined by rising costs, changing gue

Dorothy Dowling on profitability, partnerships and hospitality’s next commercial era

Canada’s hotel industry reported its largest year-over-year gain in revenue per available room since June 2023, according to data from CoStar.

As hotel owners and operators navigate rising utility costs, growing resource constraints and increasing pressure to demonstrate measurable environmental progress, sustainability is becoming a

As rising operating costs and economic uncertainty continue to challenge hotel owners and operators, hospitality leaders are under pressure to find new ways to improve efficiency while maintai