Rising tenant complaints aren’t just a problem for the executive; board members should be scrutinising them, too. But how can boards get past the numbers to the root of the issues?
Hannah Fearn is a journalist at Independent. She covers a range of topics including politics, social affairs, education, and personal finance, with a focus on government and politics, family relationships, and real estate. Hannah's work has been featured in notable publications such as The Guardian, Yahoo News, and The Times.