Key insights : New York City-based Municipal Credit Union is working on developing its own chatbot to provide members with information about the
Joey Pizzolato is a reporter at American Banker, covering a wide range of topics within the financial services sector, including payments, stablecoins, and the impact of AI on finance. With a strong background in auto finance and experience in mortgage and housing industries, he focuses on themes such as fintech, blockchain, and regulatory technology. Joey's work has been featured in prominent publications like Bank Automation News, Yahoo Finance, and Auto Finance News, and he has received multiple accolades for his investigative journalism.