Jon Reed

I left SAP Sapphire Orlando with burning questions unanswered. I got a better result at SAP Connect. How much progress has SAP made on their autonomous enterprise plans? Here's my pick of the five hottest topics - and SAP's responses.

We just got the final pricing and memory options for the Surface Laptop Ultra, plus more local AI model news.

This was supposed to make me happier. I felt more isolated instead. Rachel Kane Contributor and former Senior Editor

This week - context and harnesses make agents much better/smarter, but they aren't a cure all... Time for a gut check. AI architectures need resilience, beyond the short-termism. Fall event season rolls on, and so do we.

Workday Rising 2026 is now in full swing: I've had the chance to hone in on the hot AI topics and chase them down for you. The rundown list so far: AI pricing and ROI, context, guardrails, and the high-stakes skirmish for AI UX.

At Workday Rising 2026, I attended a different kind of session: customers getting answers on Workday AI - from other customers. The top issues? Assessing AI costs/ROI, leadership skills, and which UX to standardize on. But how did their hot topics match up with my own?

This week - buyers face off against vendors, with AI liability at stake. What are we learning on AI contracts? AI security is a moving target, and so is the macro-economy. What gives, and when? Our event road show (and analysis) rolls on, and so do the whiffs - with a big assist from Meta.

This week - agentic automation is the rage, but are we missing out on building cool (new) things? And: how do we govern and scale that? "The hackening" has begun, as agents press for vulnerabilities across all infrastructure. Gartner calls out AI failure, and yes - events (still) need our scrutiny!

Oracle AI World 2026 brought the autonomous runtime of Fusion Claw into the keynote glare. But how does this land with customer priorities - especially around governance and cost? On day one, I was able to surface notable answers from Oracle on why Fusion Claw matters, and why cost control is core to the architectural design.

Oracle AI World opened up more critical issues than any one person could nail down. Nothing beats an on-site podcast to ask the question: what just happened - and where should customers go from here? Here's the top issues from my show review podcast with Rebecca Wettemann.