The AI agent has millions of users and can handle everything from refunds to insurance shopping. But its broad access to personal data is already producing some unnerving mistakes.
Mark Sullivan is a Tech/Policy Writer at Fast Company. He covers a range of topics including artificial intelligence, machine learning, and their applications in various sectors such as finance and insurance, often exploring themes like AI platforms, generative AI, and robotics. Mark's work has been featured in notable publications including Yahoo Finance Australia, MIT Technology Review, and RealClearMarkets.