Lucy Poole has characterised AI adoption in government services as “the next phase” of digital maturation in the APS.
Melissa Coade is a News Editor at The Mandarin based in Canberra’s parliamentary press gallery. With a diverse background in government, communications, and legal roles, she covers a range of topics including elections, public policy, and energy regulation, focusing on the intersection of business and economics. Melissa's work has been featured in Crikey, Environmental Post Ledger, SmartCompany, and The Mandarin.