“Skills can only be gained by judgment, and skills can be gained by doing the work. Once you learn the work, you can automate it and save time efficiently. But if you start with using the tools, if you don't know the rules, then I'm not sure they're learning the right tools,” said Hiro Oshima, deputy general counsel of SMBC.
Trudy Knockless is a reporter at ALM Media's Business of Law desk. With a strong background in legal and insurance publications, she covers a range of themes including law and legal affairs, legal tech, finance, and business economics, with a particular focus on topics such as legal software and corporate finance. Her work has been featured in notable publications including Online Personals Watch, PropertyCasualty360.com, and The American Lawyer.