New data suggests AI, despite its efficiency, is eroding authentic communication and personal voice, contributing to workplace disconnection. Many professionals use AI, with some reporting their writing feels generic or "AI-style." Colleagues often detect AI-generated messages, leading to negative perceptions like reduced trust and respect, and a belief that the user lacks care. Most prefer imperfect, real messages over flawless AI output, with 57% noting a coworker's personality vanish from their communications. To counter this, experts advise protecting personal passions by using AI for non-core tasks, safeguarding authorship through selective use and proofreading, verifying AI-generated research, and actively preserving human relationships. The key is cautious AI use, ensuring it doesn't diminish one's authentic self or the value of meaningful work.
Dr. Tracy Brower is a Vice President of Workplace Insights at Steelcase. She specializes in themes related to happiness at work, work-life balance, and the future of work, with a focus on HR and workforce dynamics, career development, and the impact of AI in the workplace. Tracy is featured in notable publications such as Newsweek, Fast Company, and Forbes.