Mike Sandy

Identical mechanics and differing legal assessments. The absence of a unified approach to loot boxes in Europe. Alternative evaluation criteria. Consumer protection. The need to analyse all mechanics

In a tile store, it's the quality of customer service that determines whether customers will make a purchase and return for future projects

Five fulfillment mistakes quietly cap growth for e-commerce brands. Here's how to fix each one before it costs you sales.

How lowball car shipping quotes work, what the pricing gap really means, and what all-inclusive pricing looks like.

A customer asks the same billing question in Madrid, Montreal, and São Paulo. The underlying policy may be global. The answer may not be identical.

This article compares seven AI sales assistants for discovery calls, evaluating each on whether it helps during the live conversation and whether it suggests the next question.

Visiting the dentist can be a stressful experience for many people. Some patients feel slightly worried before an appointment, while others experience severe anxiety.

Discover practical ways to make automated customer experience more human with personal context, clear messages, easy handoffs, and useful feedback.

A side hustle usually starts with a simple goal: make some extra money doing something you're good at. Maybe it's freelance work, weekend baking orders, or a small online shop. Then the first few orders start coming in, and a stronger possibility comes into focus..

You can now order Jawny’s Philly cheesesteaks and signature wings on DoorDash, Uber Eats, or Grubhub, or visit its new Sherman Oaks restaurant.