Danny Klein

Restaurant leaders know that operational judgment is irreplaceable. Across a 50+ location system, however, even the strongest intuition benefits from a clearer view of what is happening across the business.

KFC Global announced that Amy Ellis Durini will join KFC as Global Chief Brand Officer (CBO), reporting directly to Scott Mezvinsky, KFC Global Chief Executive Officer (CEO), effective November 1, 2026. In the newly created role, Amy will lead KFC’s global brand strategy, overseeing brand, loyalty and retail, as well as new concept development and […]

In our newly revamped report, we highlight 10 NextGen Casual dining brands to watch—from diners and pizza shops to modern breakfast and Mexican restaurants. The concepts vary in cuisine style as well as size, ranging from just two locations to over 60.

Bowls have long been associated with health and nutrition, but the format now stretches far beyond its wellness-niche roots.

Promotions around specific products are a feature of many categories, but they tend to be especially pronounced in QSR marketing. Shouting out a limited or secret menu item is a specific job with multiple overlapping goals. You need the ad to put across the basic information that the product is out there. You need to […]

There’s been a change in the AI conversations I’m having with restaurant marketers. They’re no longer just asking how AI can help write copy or summarize a report. They’re bringing in sales and POS data (yes, sharing that data with an LLM raises its own questions, but that’s another conversation), looking for opportunities across their […]

This story was originally published on FSR. To receive daily news and insights, subscribe to our free daily FS Insider

There are a few layers to how Carl’s Jr. plans to talk about one of the most impactful brand changes in some time. But chain president Iwona Alter returns to the obvious. “All in all,” says Alter, a former Habit Burger COO who joined in January, “we call this whole program a ‘Burger Revolution,’ because […]

This story was originally published on QSR. To receive daily news and insights, subscribe to our free daily QSR AM Jolt

Lola Beans, the fast-growing dual drive-thru beverage concept known for handcrafted coffee, energy drinks, teas, lemonades and its signature Lola