Sam Oches

Chipotle CEO Scott Boatwright to keynote special CREATE session focused on growth and finance for leaders of emerging restaurants

On this week’s Extra Serving, NRN editor in chief Sam Oches and executive editor Alicia Kelso discuss the latest restaurant industry news, including McDonald’s new corporate strategy, the World Cup’s plentiful promotions, and how brands are strategically leveraging pricing in their marketing. First up is McDonald’s, which announced its new McDonald’s Next corporate strategy that emphasizes operational efficiency and hospitality. Alicia details what exactly this means before she and Sam discuss how the strategy fits into the broader industry push toward operational excellence and what it could look like for the No. 1 restaurant brand in the world. Next they dive into the World Cup, which kicks off this week and could be a boon to restaurant companies looking for a marketing win. Learn more about how some bigger chains are riding the World Cup’s coattails — and how it could help reshape the summer for many brands. That leads naturally into a conversation on recent restaurant marketing efforts — particularly those centered around pricing. Alicia recently wrote a story about how restaurants are marketing to families through strategic pricing initiatives, and she and Sam talk about pricing in general and how companies are getting creative with their prices to attract young consumers. Finally, in the Quick Fire portion of the episode, Sam and Alicia discuss recent headlines about the retirement of Yum Brands’ influential COO, the struggles at Shake Shack, and the new THC beverage test at Logan’s Roadhouse.

The pizza category had a tough go of things in 2025. According to the most recent Technomic Top 500, pizza was the only menu category to experience negativ

When Everytable opened its first location in Los Angeles in the summer of 2016, it had a big, fat, lofty goal: serve healthy fast food at more affordable p

On this week’s Extra Serving, NRN editor in chief Sam Oches and executive editor Alicia Kelso discuss the latest restaurant industry news, including Yum! Brands’ sale of Pizza Hut, Jersey Mike’s overtaking of Chick-fil-A in a major consumer sentiment study, and KFC’s announcement that it was entering a new chapter for growth. First up is Pizza Hut, which was officially sold by Yum! Brands in two transactions totaling $2.7 billion. Sam and Alicia discuss the potential future of the brand, and particularly its U.S. business, which was acquired by relatively new private equity firm LongRange Capital. Can Pizza Hut reclaim the loyalty of fans who are nostalgic for its Classic model? Next up they talk about the most recent American Consumer Satisfaction Index, in which Jersey Mike’s came out on top — after 11 years of Chick-fil-A taking the crown. Should Chick-fil-A be worried? Sam and Alicia break down the study and why the data matters (to a point). They then transition to KFC, which announced a new “chapter” in which the company would focus on menu innovation, refreshed branding, and modernized stores. Alicia breaks down all the components of this new chapter, and she and Sam talk about how KFC is well positioned to learn from its global stores here in the U.S. They shift their attention to the increase in store closures — On the Border, for example, is now down to only 6 units — before closing with a Quick Fire round in which they cover Panera Bread’s new bowls and McDonald’s (brief) reintroduction of its beloved Apple Pie.

Trace the history of this Brand Icon from its predecessor’s 1973 inception to the creation of its loyalty program.

On this week's Extra Serving, NRN editor in chief Sam Oches and executive editor Alicia Kelso discuss the latest restaurant industry news, including the origin of the cyclosporiasis outbreak, the troubling rise in bankruptcies and closures, and a wave of new marketing campaigns aimed at winning back customers. They start with some explosive news related to the recent outbreak of cyclosporiasis: Investigators believe the origin of the outbreak was Taylor Farms in Michigan, and specifically iceberg lettuce provided to Taco Bell and potentially other restaurants. The news led to Taco Bell removing lettuce from the menu in select states. The duo breaks down what cyclospora is, how these outbreaks happen in the supply chain, and what this means for both Taylor Farms and Taco Bell as they work to contain the situation and restore consumer confidence. They discuss the broader implications for restaurant food safety protocols and how quickly brands need to respond when these incidents occur.

On this week's Extra Serving, NRN editor in chief Sam Oches and executive editor Alicia Kelso discuss the latest restaurant industry news, including Taco B

On this week's Extra Serving, NRN editor in chief Sam Oches and executive editor Alicia Kelso discuss the latest restaurant industry news, including Wendy’

With consumer traffic sagging in 2026 due to inflation, rising gasoline prices, and other economic factors, more restaurant companies are turning to limite