AI doesn't fix broken workflows — it accelerates them. Publicis Sapient's Chief Marketing and Communications Officer Teresa Barriera explains why getting AI-ready starts with fixing your processes, not just your data.
Serena Haththotuwa is a Senior Reporter at Business Leader. She focuses on themes such as marketing and advertising, artificial intelligence, and technology, with a particular interest in career pathing, professional training and development, and upskilling. Serena's insights and expertise have been featured in Business Leader and HR Grapevine.